Not sure if I'm answering the right question. I moved out of the service area (not realizing I was out of the area until I called). I tried to have my service moved and was told they could not give me service (because of the area). To be clear, I wanted to continue my service. What surprised me is they claim that their terms of service says that if I relocate to a non-service area, I still have to continue to pay. I've read the terms of service and cannot find this clause. I assume they are referring to one of the more general clauses in the ToS.