On the flipside, sometimes it really makes new businesses think about the role they play in society. Just because Tom, Dick and Harry has money and wants to start a business, it doesn't mean that they can do whatever they like. There are bad apples looking to make a quick buck when they can. Of course, the good apples are the ones to suffer as well. It's a hard problem to solve. Should businesses be only about making money or should it also think about the services it's trying to provide and the role it plays in society? Sorry for the philosophical question :)

I may be a little cynical here but I think that businesses are amoral institutions by nature. They exist to generate a profit. That is why consumer protections have to be put in place by the government because businesses would not change a policy so long as it was continuing to generate a profit. It would be great if businesses considered the "social good", if you will, of their actions but I don't think that is realistic nor should it be expected.

Businesses are run by human beings, so while businesses themselves may be amoral, people making the decisions on direction of the business are not. Or at least one would hope that is the case. That isn't to say there is no place for regulation, but assuming without regulation business should be expected to run amuck is a bit cynical.

Terry Gross interviewed Matthew Weiner, the creator of Mad Men, on her show yesterday and he had what I thought was a great quote about morality. "People have great morality when they are observing other people." If you are making the decision you probably have a reason for thinking it is the right one and it will be hard to see that it was the wrong one. You will believe that you are justified in your actions. I think if you are a well paid executive at a company and you know your job is to increase shareholder value then it may be difficult to see what may be good for society if it is ultimately bad for business.

I went to school for finance and in my experience the social good of business decisions is rarely considered. What is considered is: Will this make a profit? Are we working within the law? I am fairly certain that, at least on Wall Street, businesses would totally run amok without regulation.

I think it's a great quote although a little sad about how true it is. I share your sentiment that many times the law is what keeps people in check. But as it is, we are humans and I think it is absolutely possible to at least ponder the thought of "social good".

Don't get me wrong. I definitely agree that it is possible. I just think that when running a business it happens too frequently that the decision makers are put in a position to have to make a choice that is not in support of social good. This is made more complicated by the fact that in many cases those people may be rewarded financially for making that choice.

You are most likely right. I have never been involved in any business that targets the consumer market, so I have little first hand knowledge, but I once had the misfortune to be involved in a project to design software to aid the government procurement process. There's a huge amount of laws there, which makes it darn near impossible to submit a tender, much less design a valid request for tenders. These laws are there to combat corruption (the point is that it should be virtually impossible to, as a government employee, simply award a government project to your brother in law if he really doesn't provide the best offer), but the amount of red tape involved turned out to be staggering. According to our expert source on the laws involved, it was in fact impossible to not break the law, as there were parts of it that were conflicting with itself.

That said - sorry for going on an off topic tangent - I think that over all the consumer protection laws have public support, and the possible downsides they come with w/r to establishing new actors in a market are outweighed by the benefits they have to consumer. But nothing is without its cost, you say.