Long-time iOS user here. My motivation for iPhone has always been "you pay more for fewer features and customization, but the UX is more polished." For the past 5-ish years, the UX has consistently gotten considerably worse. Not just the usual things like the horrible keyboard and atrocious Siri capabilities, it's all the stuff that used to just work. Nothing deal-breaking by itself, but all together feels like death by a thousand cuts. I'm at the point where I'm seriously considering Android.
Even siri got worse, when I say call <nickname of my gitfriend> now it does some location based search, and calls sonebody, when near home it is a doctor, when on the other side of the river it is a flower shop, at othe rplaces other random non-contacts, with a contact having the sting it used for search, as her nickname is always part of the called person… It used to work flawlessly as expected…
I would be fine with Siri actually if if could handle simple fixed phrase based task, no AI, as it could a few years ago.
The most frustrating aspect of Siri's quality decline is that super-basic things inexplicably stop working. For years I have been able to say "call <wife's name>" and Siri called my wife. A couple weeks ago she started dialing another contact I haven't talked to in 15 years with a similarly-pronounced name (but different spelling). I had to delete the old contact to stop that behavior from happening.
I mainly use Siri for cooking timers, I really enjoyed the brief period of time where it started flipping 50 minutes and 15 minutes. And then went back, for some reason, but not after I started using things like 14 minutes and 59 seconds or 51 minutes to make it think just a little harder.
I'll sometimes ask Siri to take me to a local address, and it'll instead pick some random address in a city 2500+ miles away and start routing me there like that's obviously what i wanted
This is a way that Tim has been failing Apple and its customers. The quality just isn't there any more. "It [doesnt] just work". And the UX is increasingly terrible.
I have also been considering switching to Android. The Apple tax is decreasingly worth it when it don't buy quality.
