> It's not automated, sure, but somethings will never be automated, just by their nature. That doesn't mean it doesn't scale. Well, sure it does. You just hire more staff.
You're right, of course, but when people say "it doesn't scale" they tend to mean "it doesn't scale at with a near-zero marginal cost".
Right, it scales linearly, as is the case in most businesses. Only tech craves a constant time scaling factor, because in most business it's just not possible. You can't run 100 walmarts with the same employees as 1 Walmart, and Walmart knows that and is very successful in spite of it.
You're right, of course, but when people say "it doesn't scale" they tend to mean "it doesn't scale at with a near-zero marginal cost".
Maybe we should be calling out that wording.