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Wonder how they got the bright idea to advocate limiting the quadrant named "Consumer Engagement".

Surprised they didn't try to make it a bit less obvious.



The blog post is actually annoyingly ambiguous - do they want to limit all the stuff in the "consumer engagement" quadrant, or just the "traditional clients," while encouraging other sorts of "consumer engagement" (they mention, and don't make clear if they're in favor of or against, Favstar and Storify).




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