It's not though. You are both speaking in hyperbole. Plex is actually objectively better than Jellyfin. Skipping intros still doesn't work consistently in Jellyfin.
But it is a company and I am glad that there is serious competition from Jellyfin. It isn't a publicly traded company, so pressure from an open source product can push it to be better and not necessarily turn it in to a money grab that makes the product shit. They've made some missteps the community hasn't liked, but they have also had improvements as well.
That's a recipe for an unhappy life IMHO. If I stopped using every service/product/business that did things I didn't approve of I'd be compiling my own linux distro (kill me) and probably growing all my food (of course where are you going to morally get some of the seeds you need?).
This kind of black/white thinking is harmful. Plex "just works" for the family I share it with, I have zero interest in being 24/7 tech support so I don't use things like Jellyfin. If this UI/UX improves enough then I might consider it but everyone I've shared my Plex with has been able to use it without peppering me with 100 questions. I seriously doubt the same would be true for Jellyfin.
You can just buy IPTV and and a Chromecast and disregard the headache of everything else. Megacubo for pCs. Plex was great but they have slowly just destroyed their brand loyalty.
IPTV sounds like a poor replacement for paying for access to content you don't control on someone else's Plex server, not a replacement for running your own Plex server with only content you want.
