It's a piece of junk but my employer went for it since we're already using the M358 suite, so there are no extra licenses, no extra contracts, no extra procurements, and no extra costs.
The product performs very poorly because its quality is not a major driver of its sales - many if not most customers select it for the reasons I just mentioned above.
This causes Microsoft's competitors to not be considered at all, losing customers (and here you have the anticompetitive aspect), while Teams lags and underperforms because quality is hardly a metric.
The product performs very poorly because its quality is not a major driver of its sales - many if not most customers select it for the reasons I just mentioned above.
This causes Microsoft's competitors to not be considered at all, losing customers (and here you have the anticompetitive aspect), while Teams lags and underperforms because quality is hardly a metric.