As a newcomer to Spain, I was looking for an ISP that could help me out with language barriers. I chose the one with the live chat option that connected me to a human within 30 seconds, even before I was a customer. It's been really helpful because I don't speak much Spanish yet and can use Google Translate if I need to. It’s been great so far.
I have had to contact some other services via a phone call and it can be a nightmare trying to do anything in a language you can barely speak.
It’s not so bad now that I can speak a bit of Spanish, but I still will choose a company based on if they have a live chat feature that connects to a human.
I have had to contact some other services via a phone call and it can be a nightmare trying to do anything in a language you can barely speak.
It’s not so bad now that I can speak a bit of Spanish, but I still will choose a company based on if they have a live chat feature that connects to a human.