The lack of communication from Rogers for an event of this magnitude is quite something. Three tweets[0] with zero useful information so far today. The first one not coming until ~4 hours after the interruption started.
The timing of that update tweet is what gives pause for concern. If it were the same or similar thing as to what took down their network nationwide in April, it seems reasonable that they'd just say something like "Hey guys, sorry but the network is down due to <insert similar cause here>."
A lot of us are in IT and for a network of national importance in a "developed nation" to be taken offline so easily is worrisome.
Your mistake is assuming that their twitter account is for providing useful information to customers, rather than signaling their allegiance to state-sanctioned social and political causes.
[0] https://twitter.com/rogers/