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> Twitter under-performs [in] product innovation.

I see things differently. The number of customer-facing feature releases in recent years has been significant.

Yes, some are irritating (GIF integration). Others miss the mark (endless iterations of topics/explore/algo changes). Still others haven't been attempted but are sorely needed (editing tweets, clear verified account policies).

But a few innovations are trying to solve real problems identified by subsets of users (Twitter Professional, Twitter Blue) or help everyone a lot (photos, doubling tweet length, improvements to RT functionality, reporting tools).

Another thing to keep in mind: When discussion forums try to shoehorn too many things into the feature set, often to compete with other platforms, the results can alienate existing users. I see this with Instagram bolting on TikTok-like features, to the detriment of everyone who just likes to share photos.

(I am thankful most of HN's feature improvements have been restrained. Slashdot tried to do too much with new features, and it hurt rather than helped the community)



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