> My point isn't really about the customer - it's about the startup,
Startups are about the customer. Every single thing we do, whether related to tech or not, is to find and satisfy a customer's need in order to make it worth their while to give us money for our product. I think we agree on that, but if you ever disconnect your perspective or decisions from the customer, you open yourself up to going off-track.
Startups are about the customer. Every single thing we do, whether related to tech or not, is to find and satisfy a customer's need in order to make it worth their while to give us money for our product. I think we agree on that, but if you ever disconnect your perspective or decisions from the customer, you open yourself up to going off-track.