I bought a pair of AirPods Pro and I loved how they sounded but hated how they made me look, because my skin is very dark and the little white things stood out like sore thumbs on Zoom calls. I returned them for the Jabra Elite 85t which are less comfortable in my ears but which match my skin color much better. Apple lost more than $249 of revenue because they don't make them in black.
There's something to be said for considering the diversity of your market.
There's something to be said for considering the diversity of your market.