The article is light on criticism about Apple. Usually what happens to these people is they go out all guns blazing, spend a lot of time, figure how to do stuff the hard way, feel temporarily in control and then face death by a thousand cuts or decreased productivity. It is the case with 90% of the users. For most people, computer is a means to an end, which Apple understands spectacularly well. It gives you 5-star hotel like experience with its products. Is everything perfect? No. Does it make mistakes? Yes. There is no progress without mistakes, unless you allow many many years for ideation. Apple strikes this balance spectacularly well, they are mostly at the forefront of tech, meanwhile giving users a fantastic experience. It is Ritz Carlton of computers, you stay there, do your business, expect mostly everything to work like a well oiled machine, and you go home without sweat after finishing your work. To write 3 or 4 subjective opinions about Apple and dismissing it tells more about the author than Apple IMO.
macOS still offers benefits. If you have an iPhone, everything is synced up for you so your reminders set on your Mac will ping you on your phone. You get the anti loss/theft features of find my, the insanely efficient M1 chip and a load of other things.
Except there have been too many mistakes and missteps for a while now, it's three stars at best. I can respect a system that does what I need it to do in one opinionated way, but when that system doesn't do what I need or does too many things poorly, why would I stay? If I need to fix the system anyway, I'll use one that makes it easiest.
This generally my take on this too. When I see posts like this I’m never sure if I’m envious of the free time to faff about like this, or have pity that they have nothing better to do.