Agree about paying for QA. Users shouldn't be glorified beta testers.
I don't think “just hire QA” or “just pay for the telemetry” solves the issues of how you reliably deliver updates, bug fixes, and asses performance issues at the scale of a company like Microsoft, though. Even the best-funded QA department and millions spent incentivizing data sharing could struggle to achieve a fraction of the coverage that metrics baked into the OS achieves.
> Or, alternatively, actually pay users for telemetry
At a _minimum_, people should at least get free software updates based on findings from the metrics they share. By opting out I'm relying on others to provide that data instead, or for the company to spend more to get it from me or someone else like me, or for them to somehow improve the experience for me without knowing what my experience is.
I recognize that some feel very strongly that software should be possible to improve without any form of automated telemetry, though, and I respect the desire for an off switch and the continued drive for opt-out being the default.
I don't think “just hire QA” or “just pay for the telemetry” solves the issues of how you reliably deliver updates, bug fixes, and asses performance issues at the scale of a company like Microsoft, though. Even the best-funded QA department and millions spent incentivizing data sharing could struggle to achieve a fraction of the coverage that metrics baked into the OS achieves.
> Or, alternatively, actually pay users for telemetry
At a _minimum_, people should at least get free software updates based on findings from the metrics they share. By opting out I'm relying on others to provide that data instead, or for the company to spend more to get it from me or someone else like me, or for them to somehow improve the experience for me without knowing what my experience is.
I recognize that some feel very strongly that software should be possible to improve without any form of automated telemetry, though, and I respect the desire for an off switch and the continued drive for opt-out being the default.