If it were me? I likely would have EOL'ed those FreeBSD boxes a long time ago. Customers, even the life timers, should not have been given a choice. Why?
Textdrive promised lifetime hosting. Where does it say they promised hosting on the same box for that entire lifetime? TxD/Joyent has been gracious to provide hosting on their new platform.
One could argue that the 'lifetime' was referring to the actual box, and if the downtime is increasing, the lifetime of the server is ending.
I say pull the plug and force the migration. Granted, it could be a small PR hit.
Textdrive promised lifetime hosting. Where does it say they promised hosting on the same box for that entire lifetime? TxD/Joyent has been gracious to provide hosting on their new platform.
One could argue that the 'lifetime' was referring to the actual box, and if the downtime is increasing, the lifetime of the server is ending.
I say pull the plug and force the migration. Granted, it could be a small PR hit.