http://help.joyent.com/index.php?pg=forums.posts&id=949&... acknowledges it's a real outage and talks of rebuilding the server after a significant hardware failure from two days ago, which implies they didn't have a disaster recovery plan.

Good catch; I just wonder how it can take more than 2 days, when you already have a bunch of employees as well as equipment and presumably spares, to build a replacement FreeBSD server and transfer data?