Actually, I had a great experience with Google Firebase support.
Suddenly, my apps were unable to connect to Firebase, after making sure that it's not me doing something wrong I contacted support and they came back to me in minutes, Together with the support engineer we debugged the issue, turned out that it was a configuration deployment error on their part and got if fixed.
What I am terrified of is having an issue with a free service that I depend on, like Gmail.
Suddenly, my apps were unable to connect to Firebase, after making sure that it's not me doing something wrong I contacted support and they came back to me in minutes, Together with the support engineer we debugged the issue, turned out that it was a configuration deployment error on their part and got if fixed.
What I am terrified of is having an issue with a free service that I depend on, like Gmail.