Queuing theory is something I'm familiar with from my educational background and general interest in math and systems. But I don't actually know of a good introduction to the topic, it's just a set of information I've accumulated and internalized over the years. Any suggestions from the HN crowd for something I can pass around to some of my team leads and managers that will help them to understand these topics?
Thank you for asking! Queueing theory is a topic I was completely unaware of despite a few years of CS in university. It seems like such a fundamental and useful model for just about anything in software and computing.