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Alternatively, if it's a feature you don't like:

If the metric is high, users are spending too much time on it. Also, it is responsible for every single frustration that users have with your product.

If the metric is low, the feature can be safely removed (see: Windows Start menu).



Yeah. Time on site, for example, might mean they can't find what they need; as opposed to getting what they need and staying for more.

Numbers are helpful, but sometimes they can be misinterpreted to mask the why.


> If the metric is low, the feature can be safely removed (see: Windows Start menu).

That turned out really well...

Whoever is responsible for putting the touch start screen on Windows Server is responsible for 90% of my frustrations...


The best way to run Windows Server is without a desktop installed, using PowerShell to manage it. Even one-offs. You might know this but it’s worth saying just in case. Also worth noting that some server applications assume/require a desktop during install or operation (usually because they’re trash).




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