Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Hey Niels!

I'm John, and I work at GitHub. Sorry to hear you're having difficulty.

From your post:

> I haven’t tried contacting customer support, but as this appears to be official policy I would not expect a change there.

I'd recommend you reach out to support@github.com, they're usually very helpful with things like this.



Hey John,

thanks for reaching out. The individual case was resolved (found a local copy). But I find the policy worrisome for future projects. If the customer support was happy to reenable access for me, what is the point of the current policy?


That's why I've been migrating my Github/lab projects to IPFS as well. I have a few cheap VPSes I have my stuff pinned.

"Cloud" (read: someone else's server) is unreliable at best, or malicious at worst like this case. The people may not be bad actors, but the tech definitely is.


Would like to hear more about your git with IPFS workflow.


How are VPSs not on someone else's server too?


If people can get the fork back after reaching out to support@github.com, why would not GitHub resolve this issue once and for all, so that people will not need to reach out to support@github.com any more?


If Support just do this kind of thing why not put it in the UI. It's like unlinking a fork - GitHub Support just do it on asking - but why is GitHub spending unnecessary manpower when it could just be a button in the settings saying 'Unlink'.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: