You can manage your VPS over SSH using our management console.[1] Since most of our users access their VPS using SSH, it's nice to use the same protocol for powering a machine off and on or accessing the serial console.
By and large our customers know what they're doing. That lets us provide IRC and email-based support that has been described more as working with a colleague than interacting with a vendor. This can be helpful when, for example, a user self-hosting email receives a complaint or has a delivery issue.
Most of the time though we just get out of the way and let you work on your VPS.
By and large our customers know what they're doing. That lets us provide IRC and email-based support that has been described more as working with a colleague than interacting with a vendor. This can be helpful when, for example, a user self-hosting email receives a complaint or has a delivery issue.
Most of the time though we just get out of the way and let you work on your VPS.
1: https://wiki.prgmr.com/mediawiki/index.php/Management_Consol...