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Safety Check for Brussels (facebook.com)
129 points by dinosaurs on March 22, 2016 | hide | past | favorite | 118 comments


What happens if there is another bomb, after someone has reported as "safe"? Are the "safe" statuses updated somehow, since the state of that person is now unknown?


It's not happened, so I don't know if they already have it in- but it would be incredibly easy to look at the people who were reported as safe and specifically message them to see if they are or not, with a reset and a secondary check.

After all, you've got a perfect list of those who already responded.


100 falsehoods programmers believe about terrorist attacks.


I grew up in Belgium, and have family and childhood friends there. I was pleasantly surprised when I got random notifications from Facebook this morning as people I am friends with added themselves to the safety check list - it made it easy for me to quickly know who was OK.


I had the same thought/feeling after the latest Ankara bombing. I didn't even realize a fairly close friend was in Turkey until I got a notification that they were okay. I think it's underappreciated how much smaller the world feels when you see something on the news and nearly immediately know someone affected. It's my hope that this breeds empathy.


"Please login to Facebook to access this Safety Check."

Can anyone tell me what this is about?


This is what you get:

Brussels Explosions

FACEBOOK SAFETY CHECK

Quickly find and connect with friends in the area. Mark them safe if you know that they're OK.

Are you in the affected area?

Yes, let my friends know.

----

Basically if you are in Brussels you let Facebook know you are ok. And if you have friends who knows you're in Brussels, they can check if you are ok. Rather then the poor Brussels person getting lots of messages from people asking if he is ok, they can check once.


If you live in that area you login and mark yourself as Safe, so everybody interested can see that instead of you receiving countless questions.

Also, I received a push notification on my Android that "Friend was marked as safe" from someone I know who lives there.


Facebook asks all its users that are close to a disaster if they are okay and alert their network.

It is basically just a fancy way for people to update their status following news of a disaster.



I am aware of that but what's the facebook site about?


It looks like this. http://cl.ly/243T3c1u1g3M


[flagged]


Rational or not, family/friends freak out when you are close to a natural disaster or terrorist attack.

I was in Chile during an 8.8 earthquake and assumed no one would worry since the death toll was so low. But everyone at home went nuts, in the two days it took to contact my family my mother had already accepted that I was dead.


They do - I was on the tube a few trains back from one that got hit in London in '07 - I responded to everyone with words to the effect of "of course, don't be irrational".

I just worry that this sort of thing only fans the flames of irrational fears, and we have quite enough irrational thought driving the direction of the world right now.


I used it during the Paris attacks in november, and it indicated to everyone I know that I was safe, without the need for everyone of them to message me. Of course, the close friends and family still called/texted, but for literally everyone else in my facebook friends, it was useful.


I fail to see how that is useful - of course you're safe - out of a city with a population in the millions hundreds died - it makes no more sense to check on your safety due to an event than this than on a daily basis, as you're more likely to have a heart attack in your sleep.

All this does is further warp and distort our idea of what is dangerous in life and what is not.


In the 90s there was an accident at a concert my aunt and uncle were attending. Tens of people died, many more injured. We couldn't reach them for days, had no clue what their condition was. Turned out they had left the concert early, and, this being the 90s, hadn't heard about the accident until they got home (much easier back then to live under a rock with respect to news events). A feature like this would have saved us all a lot of fretting.

While it's true that 99.99% of people in the cities of these various attacks are safe, that doesn't prevent others from worrying about them when these events hit the news. And it's not just for terrorist attacks, they've also applied it to natural disasters (which will impact a lot more people).


I still think we overemphasize the threat of terrorism and it plays directly I to the neocons narrative. I wish we stopped playing their game. If you're worried about someone, reach out to them directly. I can see the value of this in case of a tragedy that affects thousands but not here.


That doesn't obviate the need to communicate with others (whose concern is rational or not). The communication systems after things like this are down because of (according to you and others here) irrational people concerned about those they love and care about. A system like this has applications to any sort of disaster, and one of the primary benefits is in reversing the order of communication. Instead of 10s of people contacting each resident and swamping both the person and the network, the resident can push information out to the global network. They communicate one time (ok, practically this isn't sufficient to communicate their status to everyone and some will still call them or reach out via other channels), and everyone that cares can check on their status.


While it's very important to use tragedy to further your political agenda you should note that neocons don't hold power now yet the government is still "playing their game" with terrorism events.


What are you talking about? The Republicans control Congress, and Obama is a neocon-lite. And as for the upcoming election, Hillary is a full-up neocon and warmonger.


Whatever, it's human nature to want to know your loved ones are OK. If my wife and kids were in the area of an attack, of course I would want to know that they were all right, even if I rationally understood the chances were high that they were fine. In fact, parents just want to make sure their children are alright even if they're in a different country from a disaster, because tragedy reminds us of how fragile life is and makes us want to reach out to the people we love. If you want a tangible benefit, this reduces the load on cell phone lines that used to get totally jammed after a disaster.


Incredible level of insensitivity. Sadly not every family today, or last time in Paris, is able to say of course my relative is safe. There is grief, broken lives and broken communities right now.


That's why terror attacks work - we (the media) go ape shit after them. If no one bat an eye, they would loose the effect and appeal.


Precisely. As a kid I learned to stop being bullied by ceasing to grant the reaction that they were after.

As long as we keep on demonstrating that their strategy is effective they will continue to pursue it.


We have found Sheldon Cooper.


When there are isolated deaths like traffic accidents, the authorities take pains to notify the next of kin before releasing public details, so you're not seeing the family car on the news wondering if the driver made it. In cases like this, it's all over the news and many people may have an accurate idea of if their loved ones were likely in the affected area. You may call it bullshit, but I've seen a lot of people very relieved to get the news that someone is okay quickly and efficiently like this. It's one of the better things made possible by Facebook.


I've seen advice on twitter to not post photos of the scene, and likewise for media. Imagine if you knew a loved had died by seeing their corpse on the "Breaking News"....


To be fair, the government is asking people to NOT use phones to communicate their current status and rely on social media instead. GSM use in the affected area is almost impossible at this point due to congestion.


I've heard "congestion" a few times. Is it not a standard response to jam cell networks in the area in case additional bombs could be triggered via cell detonator?


Turn off, rather, in fact I heard from friends in Brussels that cell towers in areas with bomb threats had been switched off when there were threats a few months ago.


In general, you may be more likely to die in your daily commute than in a terrorist attack. However, the odds of 'was this person a casualty of this specific event, given that they were likely to be present around the time of the event' is likely much higher than 'was this person a casualty of a random road accident on this particular day'


This. I just looked up the numbers, and approximately 1.5 million people fly in our out of the Brussels airport per month. That's 50,000 per day. If 25 people died at the airport this morning, that's 1:2000 of people who would have traveled through there today. Narrow that down to people who were (or were expected to be) in the airport within 2 hours of the attack, and now it's getting uncomfortably likely.


Facebook is a communication medium for a lot of people. People are going to log into Facebook to communicate about the tragic event regardless of features like this.


The cell phone network is currently suffering DDOS from everyone trying to reach everyone else at the same time, to ensure they are fine. It is a good feature.


I hate it when people overreact to the pointless slaughter of random people by religious fanatics.


Good for you - I'm so very pleased that you are completely rational, and untouched by events like this.

Thank you for letting us know.


Seriously (and thank you for bearding that lion in its den). That having the slightest shred of empathy and self-effacement is considered a negative in some parts of this industry...we deserve us.


It also appears to be overrepresented in the "can't comprehend basic English" category.


> why don't they do this every day for folks on the daily commute?

That is, actually, a really good idea - how many times has a relative/friend told you to 'text me when you get there, just so we know you're safe'...


Don't you think not having news from someone you love for prolonged time can actually hype the hysteria?

I'd say I'm usually a rational person when those events happen. Yet, every hour that goes by without news from my cousin who works there makes me a little bit more concerned even though I know he and his family are very probably safe.


Does Facebook really need that to gain some more traffic ?


Working in japan all the big companies feature systems like this. You get a e-mail and a call by a automated system. Then you have to respond with your status and if you can come to work :)


I'm sure Japan has. This is a normal continuity of business protocol, with a cascade down reporting lines. If one fails to respond, cascade to the next layer of reporting down. And have an actual cascade plan in-hand, at home, at work, and on mobile.

All businesses should have one, and they are useful for many reasons. Test it annually or more, depending on business. And have results posted back - who responds, who doesn't.


Facebook is being heavily used by inhabitants in Brussels to communicate right now. I have a friend asking for someone to check on his mother who lives downtown. He can't reach her because the phones systems are completely saturated. He found a neighbor able to go and check on her. For me, being able to log on and see that my friends are OK was helpful beyond description.


"Take me in oh tender woman, Take me in, for heaven's sake, Take me in oh tender woman," sighed the vicious snake.

This was Reddit's advice three days ago: http://i.imgur.com/M9umIy2g.png


And it's still true advice. What you're feeling now is just fear and panic. This is the entire point of a terrorist attack: it's psychological warfare. Make people think they are in grave, imminent danger, to coerce them into some action.

If you were actually more likely to die in a terrorist attack than being shot by a toddler in the USA, it probably wouldn't be a terrorist attack, it'd be something more like... an actual war.


Im sure statistics helped the people who died today


Seriously? That's what you come up with?

Statistics didn't help them any less than it helps the people accidentally killed by firearms in the US. Those people are dead too. And there are more of them. And it's just as senseless. Honestly wtf.


Using gun deaths in the united states as against global terrorism is a flawed comparison. The US has more gun deaths than the united kingdom but it also has more guns and more people. When you expand the scope of terrorism related deaths to the entire world of course it is low, nobody in iceland has to worry about being bombed but someone in brussles, turkey, iraq or syria might disagree.

I will take accidental gun deaths in the US over terrorism any day. I invite anyone on HN to go stand in northern iraq and I will stand at a shooting range all day.


You're right, accidental gun deaths are a bad and overly politically charged example to make the (valid) point about risk assessment. Car accidents are a much better example that are still far more likely to kill you in most nations, including Brussels (I'm not sure about Syria and Iraq, but I suspect there you are probably right).


Your own comparison is flawed. Standing in northern Iraq vs standing at a shooting range? What the fuck is this? Accidental gun deaths don't just happen at shooting ranges. It's children shooting their friends or parents at home. It's bystanders in gang violence.

Take any other statistic for accidental or otherwise entirely preventable deaths. People get into a fucking panic and gloss over all kinds of much more important problems because TERRORISM. This is the whole point of terrorism! To cause FEAR and PANIC in order to force us to take some political action. I'm more worried about whether I'll make it home without getting killed on the highway!

Howabout airline crashes? 34 people were bombed in Brussels? Guess what, 136 people died in airline crashes last year, and ~650 the year before! Are we going into a fucking panic about that?

Of course the people who just got bombed will disagree... but they will have an entirely biased opinion that has absolutely no relevance to the overall reality. Why the heck do people keep repeating this line? Go ask somebody who was hit by lightning if we should be worried about getting hit by lightning! It's irrelevant!


Statistics don't help those who die in plane crashes either. We're not mocking the victims. We're just supporting the original statistical argument.

Victims find no solace knowing they've suffered a highly improbably tragedy.


No, but statistics might help some people understand why they shouldn't give in to fear when it comes to terror attacks since there are many, many more likely ways for them to die. This is pretty important since that fear is the whole goal of these attacks, and it also provides a way for non-terrorists to manipulate people for their own ends. Although I admit this particular method of alleviating fear might only work on people on HN.


I wish I could automatically block any account that has throwaway in its handle


I guess HN needs people to see them, to flag and downvote.


I wish I could automatically block any account that has SF in its bio


Have you ever clicked on that Y in the box at the top left of this page? There might be some valuable information about this site for you there.


People in stretchers today would disagree with you.


This is the fear talking. An understandably emotional argument. The people in stretchers dying from all the more common causes of death than terrorism, like being accidentally shot, would like to disagree with you.


Terrorists don't kill people, guns do


Terrorists kill very few people. People driving cars kill far more people.

9 people are killed in America every day related to distracted driving. In four days distracted and texting Americans kill more people than terrorists did in Belgium. Let's have an uproar about that.


What? They would disagree that the point of terrorism is psychological warfare? You could just say "too soon", no need for emotional arguments.


Would you say the same thing if someone asked about plane safety and then the plane fell?

Statistically, it's still highly improbable. Of course, Belgium and other NATO related countries in Europe currently face a stronger possibility of crimes of this kind but actually suffering from one is unlikely.



I'm really sorry for being a Debbie downer here but I find the lack of such initiatives for Turkish (or similar) blasts in past week appalling. Were the lives of the non-European victims not worth FaceBook/HNs attention?

Is this selective outrage really suits a rational platform like HackerNews?


Eh? It looks like they turned it on for the Ankara blasts[0].

Anyway, the whole thing reminds me of the NPR bit about "The Cost of Free"[1]. People's expectations rapidly change once you offer some of them something. While the main lesson in that story is about charging after offering something for free for many years, there's the second lesson: the reason it was made free was that the Brits were upset that the Americans got free doughnuts.

Afterwards, no one got free doughnuts. It's funny. Something that seems clearly like a Pareto improvement ends up not being one because of people's opinions of perceived privilege.

0: https://www.facebook.com/sheryl/posts/10156585333855177

1: http://www.npr.org/sections/money/2012/07/13/156737801/the-c...


There's a very popular experiment that goes a bit like this. You and another person must share $100. You get to pick the distribution, the other gets to accept or reject. You get one choice.

If you pick say $50 each, the other person tends to always accept. If you give him more, he'll accept too. But what if you give yourself $75, and the other $25?

If he rejects it, you both get nothing. Turns out, at certain levels (cant remember where), people tend to reject.

Which is interesting, because every non-0 figure is a benefit to you. If you get $5 and the other $95, why reject it? You'd get nothing. It's a one-time experiment, you're basically rejecting free money.

It turns out that the other guy getting $95 and 'screwing you', is so bad, that you'd rather reject free money than for him to get more than he 'deserves'.

Now if this was your enemy, or say someone close to you, sure. But this experiment holds with complete strangers you don't see and will never meet. The notion that someone gets more than you, when normal moral notions suppose you deserve an equal amount, incites people to be vengeful even at the cost of free money.


I think that there is a good explanation for that emotional reaction.

We have not evolved in an environment where you interact with "complete strangers you don't see and will never meet". So, you can't allow others take the upper hand on you too much. That is even more true if third parties are observing the interaction.

You can see the same, for instance, in how pub fights start for the most stupid reasons. Even if is a big city and they will never meet again, they can't just leave it alone because when our brain was programmed it was not going to be only an interaction. And if your friends, or god forbid, attractive women are present, then the contenders are trapped in the situation.


There is no such thing as free money.


Facebook did the same for the last Ankara bombing (and for the other two in the last 5 months, if you're interested). When you have bombs blast in your capital each month it's quite hard to expect same amount of interest from these people, even us living in Turkey are getting (sadly) used to it.


I find the lack of research appalling. You are just presuming this wasn't activated for the Turkish blasts which it was.


Maybe the lack lack of such initiatives for Turkish was caused by Facebook being banned in the Turkey.


Sounds like a pretty lame excuse for a board filled with so-called 'Hackers'.


Can you explain?


I agree. It'd be terrible UX if I was Turkish, Facebook had the check in feature, some of my friends could get around the block and say they are okay while others couldn't.


FB has enabled safety check several other times, such as floods, earthquakes etc. in India & Nepal. There is nothing about selective outrage.


On some level, it betrays a judgement from facebook about what constitutes "terrorism." I don't think there has ever been a safety check after a hellfire missile from a US drone.


Don't know, I read a lot about the Turkish bombings. Also a lot of complaints that people don't take it as seriously like you do. But I would say people take it seriously and the people complaining just makes everything worse.

But for me that lives in EU, a bomb in EU feels much closer than a bomb in Turkey. It is not strange at all?


> Don't know, I read a lot about the Turkish bombings

What point are you making here? If they were covered a lot, why no safety check?



I was referring to the March 19 event. Maybe there is one and I missed it? Or maybe it was too small?


That I don't know. In any case it is wrong for people to assume this is only applied for cities like Brussels and Paris.


It's not a contest.



Possibly Europeans are more interested in European news, just like Arab/Asian countries are more interested in their culture's news. I admit when their culture/ethics/religion encroaches upon Europe's, such as with this week's outrage, things get mixed up little. I'm sure the Turkish equivalent of Facebook has its own system.


You're really sure of nothing. Turkey is neither Arab nor does it have its own Facebook equivalent.


Arab/Asian is what I said. And I'm obviously aware there's no Arab/Asian Facebook. That's my point. "Why is your site suited to your needs?"


Truth is that most first-world citizens, including myself, can only relate to other first-world citizens. If a tragic event hits Nigeria, Pakistan or even Turkey, I will probably ignore it.

Hypocrisy? Yes.

Surprising? Not really.


We're most likely to care about what is/feels closer to us, what we can relate to, what we know. You'd feel more if your neighbour whom you greet every day on the foyer died in a car crash that if it were a random person you didn't know at all, right? It's the same principle.

I also think that there is not just empathy at play, but fear. Because the closer an event is to us or the people we know/relate to, the more we realise it could also happen to us.


Sad that you get downvoted for telling the truth, even if it's an uncomfortable truth. Upvoted to compensate.


Maybe it just needs to be said with some humour

https://youtu.be/QKboodmEHTQ?t=4m24s


And it's not only Facebook.

These Brussels attacks have wall-to-wall coverage on all news stations, including local ones, unlike the Turkish blasts which were covered much less and only by the major outlets.


Maybe it is because such blasts are more common in country which wages a civil war against a part of his inhabitants.


Belgium can be looked at this way too.

Belgium wages war against ISIS as a part of NATO, and ISIS includes some Belgian citizens, so they wage war against them. It's just they are further away than Kurds. But as we can see, explosion-wise, this makes small difference.


beyin.dll not found


> And it's not only Facebook.

It goes without saying. My statement was meant to be general.


Surprising how first-world people don't even know who s in the first world (this includes the majority of your responders, sadly).


So what? FB also exists in non 1st world countries in case you didn't noticed.

You may ignore it since you don't know anyone there, but people from there would appreciate knowing their friends and relatives are safe.

Still, like it was already told, FB did activate the feature also in the Ankara bombings and other occasions for Turkey, there is nothing racist here going on.


People in third world nations don't have any empathy super powers for people who are ethnically, religiously, or socio-economically from themselves either.


Why are we not showing proportionally even more outrage of drunk driving deaths?


But drunk driving deaths are insignificant compared to prostate cancer, let's show outrage to prostate cancer instead?


a) intent b) number of casualties


Intent is valid point, number of casualties is not. Terrorism is nearly statistically insignificant in the scheme of things. If you are truly concerned about human life buying mosquito nets will offer you much greater ROI compared to any anti-terrorism measures you can envision.


You're right, I should have been way more specific. I mean number of casualties in the one specific incident. Terrorist acts often involve tens, if not hundreds, of people, both killed and injured. In the vast majority of cases, a drink-driving accident will affect a handful of people.

Nothing about any of this is very rational, but there's something in our collective nature that draws more attention to a single incident involving X casualties than X/Y unrelated incidents each involving Y casualties.


> Terrorist acts often involve tens, if not hundreds, of people, both killed and injured.

Actually terror attacks that harm more than 10 or 100 people, as opposed to less than 10, are a small minority. [0]

[0] http://www.state.gov/j/ct/rls/crt/2013/224831.htm


The fallacy in the "terror kills statistically insignificant numbers of people compared to driving" type of argument is that the intent of the perpetrators is to cause as much damage as possible, unlike the average text reading driver, and they are prevented from doing so by the police and spy agencies. Left to act freely, the perps would kill thousands or millions gladly.


>Left to act freely, the perps would kill thousands or millions gladly.

Firstly, these are mostly teenagers in caves with yesterdays cell phones. They simply don't have the resources or the numbers to kill millions, or even tens of thousands. I don't think you understand that your argument is a purely emotional one[1]. It appears to be rather simple to sneak a firearm on a plane[2], and yet there has not been any repeat attacks like 9/11. Firearms are illegal in Paris and they have large divisions of domestic and foreign spies, that failed to prevent anything[3]. Now lawmakers around the globe want to outlaw prime numbers (encryption) yet terrorists don't seem to even bother using it[4]. Emotion aside, dollar for dollar, fighting malaria is more effective in preventing the loss of human life than fighting terrorism by many orders of magnitude.

[1]"If a man is crossing a river And an empty boat collides with his own skiff, Even though he be a bad-tempered man He will not become very angry. But if he sees a man in the boat, He will shout to him to steer clear. And if the shout is not heard he will shout Again, and yet again, and begin cursing - And all because there is somebody in that boat. Yet if the boat were empty, He would not be shouting, and he would not be angry." - Chuang Tzu

[2]http://www.huffingtonpost.com/2015/06/01/tsa-fails-95-percen... [3]http://www.cnn.com/2015/11/18/europe/paris-terror-attacks-in... [4]https://bgr.com/2016/03/22/paris-attacks-iphone-encryption/


Something about this bothers me too. I am trying to formulate a way to look at this that gives Facebook the benefit of the doubt, like "anyone you can help is good, even if you can't help them all"... but there's a pessimism in me that says Facebook is being opportunist.


For a site this ubiquitous, they don't need to scrape the bottom of the barrel to get a few more page views -- I think this is earnestly meant as a service to others.

I don't have a Facebook account, so I can't verify, but at least on that landing page, they're not serving up advertisements.


Can't speak for Facebook, but as for HNs attention, you didn't submit a story about those blasts. How appalling. If you think something is important and relevant to HN's interests, submit it. It's not 100% everyone else's responsibility to submit things to get votes.


Rational platform? Selective outrage?

Glenn Greenwald (The guy who broke the Snowden story) sums it up quite nicely. https://theintercept.com/2016/03/08/nobody-knows-the-identit...


Log in required; classy.


How else would you, a Facebook user, alert your Facebook friends using a Facebook feature that tells them you're safe on Facebook?

Kinda hard to avoid the log in.


It's not clear from the submitted title nor the page requesting login what the feature is for. I only know now because you've explained it here.

EDIT: I'm not the grandparent poster, I wouldn't have written it like that, just trying to explain that I was puzzled about what this all meant.


It's a service, of sorts, for registered users to know if any of their friends are in the vicinity, and if they are safe.

It also allows users to mark themselves as "safe" if they were in the affected area.


How could this feature work without requiring a login?


Easy. We'd end up with thousands of people named 'Boaty McBoatface' marked as safe




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