Thanks for the feedback. First impressions matter and we can definitely improve.
To try and bring Journey into your world - your upcoming presentation is likely a live meeting with slides? Totally guessing, but we'll go with that. Perhaps you wanted to send attendees a teaser prior to the meeting which included some voiceover context + your slides or a typeform questionnaire to collect questions prior to the meeting so you know what content to include or touch on (this can all be done via a pre-meeting Journey) or perhaps after you give your presentation, you want to follow up with all attendees on the next steps perhaps recapping the meeting, clarifying people's questions that you didn't have time to cover on in the meeting via videos, and then offering your calendar for a follow up discussion (this can all be in a "follow up" Journey). Usually people send long emails with multiple links/attachments in pre-meeting or post-meeting touches, Journey brings this in one link and makes it easily share-able, regardless of the types of content you're looking to share.
Yes, we have viewer insights and analytics giving you the ability to see who is engaging with the content and where they are spending the most time - it’s basic right now and will evolve over time.
Thanks for the comments. We’re still figuring out the ideal target market from a b2b sales perspective (as you probably can see :)). However, on one side, we have enterprise sellers with ACVs above $1mm willing to put time into the journey creation as well as SMB sellers creating journeys “at scale” with light personalization via templates. We think its been powerful that a Journey typically gets shared with 3+ people inside an org so it helps with async stakeholder management instead of getting a 10 person buying committee on a zoom call (but the next zoom call will be more impactful due to the context shared in the Journey!). Lastly, we have detailed viewer insights/analytics on Journeys as well as the ability to email gate or password protect!
Yes, we're seeing Journeys be used pretty horizontally (which clearly makes our messaging a challenge!) and CS being one of those use cases - interested to learn more about how you see Journey fitting in for you.
Thanks -- lots of interesting "fundraising Journeys" in the wild now. Here to help if you need anything or email us if you would like to chat with other founders using Journey similar use cases for any inspiration.
